salt.modules.servicenow module

Module for execution of ServiceNow CI (configuration items)

New in version 2016.11.0.


servicenow_rest python module


Configure this module by specifying the name of a configuration profile in the minion config, minion pillar, or master config. The module will use the 'servicenow' key by default, if defined.

For example:

  instance_name: ''
  username: ''
  password: ''
salt.modules.servicenow.delete_record(table, sys_id)

Delete an existing record

  • table (str) -- The table name, e.g. sys_user
  • sys_id (str) -- The unique ID of the record

CLI Example:

salt myminion servicenow.delete_record sys_computer 2134566
salt.modules.servicenow.non_structured_query(table, query=None, **kwargs)

Run a non-structed (not a dict) query on a servicenow table. See for help on constructing a non-structured query string.

  • table (str) -- The table name, e.g. sys_user
  • query (str) -- The query to run (or use keyword arguments to filter data)

CLI Example:

salt myminion servicenow.non_structured_query sys_computer 'role=web'
salt myminion servicenow.non_structured_query sys_computer role=web type=computer
salt.modules.servicenow.set_change_request_state(change_id, state='approved')

Set the approval state of a change request/record

  • change_id (str) -- The ID of the change request, e.g. CHG123545
  • state (str) -- The target state, e.g. approved

CLI Example:

salt myminion servicenow.set_change_request_state CHG000123 declined
salt myminion servicenow.set_change_request_state CHG000123 approved
salt.modules.servicenow.update_record_field(table, sys_id, field, value)

Update the value of a record's field in a servicenow table

  • table (str) -- The table name, e.g. sys_user
  • sys_id (str) -- The unique ID of the record
  • field (str) -- The new value
  • value (str) -- The new value

CLI Example:

salt myminion servicenow.update_record_field sys_user 2348234 first_name jimmy